Shipping policy

Due to the limited availability of dependable domestic freight forwarding services within The Bahamas, all Coasting Marine orders are delivered directly to the appropriate transport hub based on package size, weight, and shipping requirements.

This shipping structure allows us to ensure reliable handling, faster turnaround times, and clear delivery coordination, while reducing delays and uncertainty.

Shipping Method Structure

All packages are shipped using one of the following methods:

✈️ Air Freight – Smaller Packages

Airlines may include:
Bahamasair • Flamingo Air • Western Air

Orders suitable for air transport are delivered directly to the departure airport for:

Customer pickup, or
Onward handling by the airline or local agent on your destination island

Air freight is typically used for:

Small to medium marine parts
Lightweight equipment
Time-sensitive orders

🚢 Sea Freight – Larger or Oversized Packages

Sea charters may include:
Mailboat • Freeport Ship Services

Larger, heavier, or oversized items are delivered directly to the harbour for arrival and collection.

Sea freight is typically used for:

Large marine parts
Jet skis / engines
Dock materials
Oversized or heavy equipment

Order Process

To keep shipping smooth, accurate, and fully coordinated, we follow a guided order process:

📱 Step 1: Contact Us on WhatsApp

Before placing your order, contact us with:

The items you’re looking to order
Your destination island

This allows us to confirm the most reliable shipping method.

✅ Step 2: Order Confirmation

Once availability, logistics, and shipping methods are confirmed, you’ll be advised to proceed with your online order through our website.

🚚 Step 3: Shipping Updates

After dispatch, we’ll keep you informed via WhatsApp with:

Estimated delivery time
Arrival location (airport or harbour)
Assigned airline or sea freight provider

This ensures you’re informed every step of the way, with no guesswork or surprises.

Shipping Rates

Shipping costs vary depending on:

Package size and weight
Shipping method (air or sea)
Destination island

Shipping fees may be:

Calculated at checkout, or
Confirmed separately for oversized or specialty items

Pickup & Collection Responsibility

Once the package arrives at the designated airport or harbour, the customer is responsible for:

Pickup or local arrangements
Any airline, dock, or handling fees charged by the carrier

Customs, Duties & Taxes

Customers are responsible for any:

Customs duties
Import taxes
Clearance or handling fees

Coasting Marine is not responsible for delays caused by customs inspections or third-party carriers.

Damaged, Lost, or Delayed Shipments

If an order arrives damaged or experiences an issue:

Contact us within 48 hours of arrival
Provide photos and order details

While Coasting Marine is not responsible for carrier-related delays or losses, we will assist in coordinating a resolution where possible.

Incorrect Shipping Information

Please ensure all order details are accurate. Coasting Marine is not responsible for delays or losses resulting from incorrect or incomplete information provided by the customer.